Top Industries making the most of Ai Live Chat

The results of utilizing your superpower of online chat is incredible in terms of driving sales, generating leads, customer experience, customer engagements, customer acquisition, and much more. Take a look at the statistics!

• 69% of consumers prefer online chat to other forms of communication
• 64% of users said “24hr service” is a benefit of chatbots
• 61% of organizations plan to integrate chat into customer experience

Travel

Users may have questions about travel insurance, travel requirements and bans, estimated road charges, and so on before making a final decision about their travel plans. Chatbots can answer FAQs and handle inquiries without the need for a live agent to do so. However, if the customer wants to chat with a live agent you can make that option available. Once of our favorite chatbot examples was a Hotel that exchanged over 175,000 messages within about 2 months of launch and 84% of those who interacted with the bot shared their contact details

Construction

A simple integration from Ai Live Chat and your on your way to capturing more leads on your web site. Customers are 3x as likely to book an appointment with a chatbot than an online form. At any point during their interaction with the bot, your customers can easily request a consultation for the required service. The main lead generation form is fixed in the main menu, so users always have easy access to it. When the request is sent, the company admins receive an instant notification with all submitted data. Supercharge sales without increasing headcount. Generate and qualify leads automatically for roofing, siding, solar, or a variety of construction businesses.

E-commerce

When customers don’t have a question answered nearly instantly, they proceed to the next closest option. As a result, they move onto the next retailer. Customer dissatisfaction and a loss of customers have an impact beyond the loss of a sale, your brand lost an opportunity to build loyalty.

Consider how many potential customers’ queries have gone unanswered over the years due to staff limitations. However, customer service and support are unquestionably some of the most important tasks that a company must perform. AI chatbots are accepted by a fast growing number of online retail store customers. Our chatbots can be custom designed for the e-commerce industry, where customers require immediate responses.

Government

The default choice for customer service tasks across industries is becoming Ai chatbots and live online chat. People prefer chatbots to all other touchpoints, and they are more satisfied with instant and personalized responses. Government agencies have also begun to use chatbots to streamline interactions with citizens. The state and local governments are virtually operational 24 hours a day, seven days a week, thanks to sophisticated bots that enable easy access to services and the processing of multiple service requests at the same time. Bots handle the majority of routine tasks, freeing up staff time to work on more complex projects.

Healthcare

The healthcare industry makes use of chatbots to assign questions and to assist their patients in a resourceful manner. Answering simple questions such as office hours or other FAQ becomes something simple for a patient to access without staff involvement.

A person visiting a healthcare chatbot, for example, may have a runny nose and a slight fever. The chatbot can schedule appointment with a doctor. Office staff can also handle several live chat conversations at the same time if someone needs a more personalized conversation.

Real Estate

Customer admit that they jump around online looking. Simply capturing a lead for someone looking to purchase or sell could be worth thousands or even tens of thousands. The real estate industry tackled this challenge with the application of chatbots. Recent data suggests, More than 28% of real estate businesses now use chatbots and the number is growing rapidly. Chatbots are an essential tool to keep your leads on your website.

A recent publication compared various chatbot options. Some Ai chatbots just didn’t cut the grade and didn’t have options to taylor the conversation to the exact page the customer is looking at. Others didn’t have the option to convert the discussion to live chat and monitor ongoing conversations. The recommended chat options ranged from monthly cost of $49 to over $500. The result is a clear win for AiLive.Chat which included all of the recommended features at $49 or even less.  We are proud to provide a top rated service and would love to connect with you on how we can help your business.